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Getting Started
Email Campaigns: Crafting Content
eoJourney: Mastering Drip Campaigns
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Mastering eoSocial: A Complete Guide
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Troubleshooting
What troubleshooting steps can I try if something's not working as it should?What can I try if I'm not able to add an Instagram profile?Reconnect a Twitter profileReconnect a LinkedIn profileBest practices: LinkedIn posting limitsRevoke and reconnect a LinkedIn profileWhy are my images cropped either side when posting to Linkedin Profiles?Instagram undelivered error messagesReconnect Instagram Business profile(s)Why is my Instagram account not appearing when I try to (re)connect it?What can I try if I'm having trouble with Facebook geotargeting?Reconnect a Facebook Page profileWhat can I try if I'm not able to add a Facebook profile?Why is my Facebook Page not appearing when I try to (re)connect it?What can I do if the emojis in my post don't appear correctly?Delete duplicate profilesWhat can I try if I'm having trouble with a social profile?Remove or revoke EOSocial's access to social sitesWhy are my messages being sent at incorrect times?Why do images look different when posted through EOSocial?Where should I check if my message hasn't been posted?What does "No profiles selected" on scheduled or sent messages mean?
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What does "No profiles selected" on scheduled or sent messages mean?

When you see No profiles selected on your Scheduled or Sent messages, this means that the Profile/s or List you added to the message were deleted after the post was created, therefore there is no Profile or List selected for the message to be sent to. 

 

Scheduled posts

1. If you click on the Edit logo on the right side of the post in your Scheduled view you can re-add a profile and make any other updates to that post that you need to. 

Once the scheduled date on the post has passed, if the post was not updated to include Profiles for the post to be sent to, it will go to your Sent view, even though the post has not been sent out.blobid0.png
 

Sent posts

2. You can still Repost the message to a new profile from your Sent view by selecting the Repost icon and updating the post as needed before rescheduling.
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