Help Center
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Help Center
Go back to application
Getting Started
Getting started with Evolved Office
How to Get Started
Getting Started with Email Authentication and Using eosends.com for Improved Deliverability
How to Upload a List of Contacts
How to Connect Your Social Accounts to EOSocial
Dashboard
Campaign Performance Analytics: How to View Full Stats in Evolved Office
Lead Scoring Dashboard: How to Track and Prioritize Your Leads
Contact List
How to Update an Existing List
How to Export a List
How to Assign a List to a User
How to Combine Lists
How to Edit a List
How to Create a List
How to Remove an Existing Contact to a List
How to Edit a Contact
How to Unsubscribe a Contact
How to Delete a Contact
How to Upload a List of Contacts
Managing User Accounts
How to Add a User to Your Account
How to Upload My Photo
How to Reset a User’s Password
How to Edit a User in Your Account
How to Change My Username or Password
How to Edit My Personal Information
How to Delete a User From Your Account
Managing Contacts and Company Information
How to Edit Our Company Information
How to Add Alternate Contacts to Our Account
How to Add Additional Locations/Branches
How to Add/Update Branch Location
Customizing Headers, Footers, and Branding
How to Edit a Footer
How to Set Default Header or Footer
How to Upload Customized Header and Footer
How to Upload Custom Header or Footer
How to Edit Your Landing Page Footer
How to Add Social Media Links
How to Add Vendors to Your Product Library
Navigating and Adding a Product in the Product Library
Customizing Account Appearance and Media
How to Upload a Logo
How to Edit Account Colors
How to Upload My Photo
Notifications
How to Enable Lead Scoring Alerts
How to Edit Email Broadcast Stats Settings
How to Enable Email Broadcast Stats
Email Campaigns: Crafting Content
Creating Effective Email Campaigns with Evolved Office
Creating and Structuring Your Email
How To Add/Create a New eSHOT
How to Create a Newsletter in Evolved Office
How to Use Suggested eSHOT Templates for Your Marketing Needs
How to Add Structures to Your eSHOT or Newsletter
How to Save/Tag a Structure as Favorite
How to Tag Categories in Your Email Campaigns
Adding and Customizing Content
How to Add Content, Articles, or Products
How to Edit Products or Articles Directly in the Editor
How to Resize and Insert Images into Your eSHOT/Newsletter
How to Resize and Add an Animated GIF
How to Replace a Header or Footer
How to Link Documents to Buttons or Images
How to Add or Insert Variable Data into Your Email for Dynamic Personalization
How to Add Clickable Social Media Icons
Formatting and Design
How to Stylize Text
How to Adjust Button Width for Optimal Design
How to Change the Background Color of a Structure
How to Convert a PDF and Upload It as an Image in Your Campaign
How to Set Up Auto-Populated Email Links for 'Contact Us' Buttons or Text
Testing and Sending Emails
How to Preview Your Newsletter/eSHOT
How to Send a Test Email
How to Schedule and Send a Broadcast Email
How to Cancel a Scheduled Broadcast Email
eoJourney: Mastering Drip Campaigns
How to Create a Journey or Drip Campaign
Guide to Advanced Journey Building
Understanding Rules and Actions for Creating Journey or a Drip Campaign
eoScribe: EO's Powerful AI-Driven Assistant
Getting Started with eoScribe: Evolved Office's AI-Powered Marketing Assistant
eoScribe in Creating an Article
Understanding Article Prompts: Maximizing Your eoScribe Experience
eoScribe in Creating an Email
Understanding Email Prompts: Maximizing Your eoScribe Experience
eoScribe in Creating an eSHOT
Understanding eSHOT Prompts: Maximizing Your eoScribe Experience
How to Use eoScribe for Creating Targeted Email Campaigns
eoScribe in Creating a Newsletter
Understanding Newsletter Prompts: Maximizing Your eoScribe Experience
eoScribe in Creating Social Media Post
Understanding Social Media Prompts: Maximizing Your eoScribe Experience
eoScribe in Creating an Image
Understanding Graphics Prompts: Maximizing Your eoScribe Experience
eoSocial: Streamline Your Social Strategy
Mastering eoSocial: A Complete Guide
Adding Profiles
Reconnection needed for LinkedIn profiles -Preparing for LinkedIn's Community Management API changes
Can I add multiple social profiles to the same user account on EOSocial?
Edit and delete existing profiles
Set up geotargeting for a Facebook Fan Page
Add Instagram Business profile(s)
Create and manage Profile Lists
Add a Twitter profile to EOSocial
Add social profiles to EOSocial
Add a Facebook Page profile
Add a LinkedIn Company Page to EOSocial
Add a LinkedIn Profile
Posting Messages
How to Schedule Social Media Posts Using eoSocial
Post an Instagram Story or carousel post
What are Optimal Times and how are these calculated?
What are the sending limits for my account?
Can I delete posts on my social profile from EOSocial?
Creating Content
Post native videos to LinkedIn Company Pages
Can I access images that I've created on Canva?
Create content with Canva
Include emojis in posts
Add an Instagram geolocation tag to posts
View and use the calendar
Include an @ tag in a post
Using RSS Feeds
Troubleshoot an RSS feed
Checking and posting updates for an RSS feed
Add an RSS feed
Composing Messages
How can I select a thumbnail for my video post?
Activity
Reply to a message
View Social Feeds
How can I view a conversation?
Will Instagram notifications appear in the Priority Inbox?
View, archive, and restore Priority Inbox messages
Priority Inbox
Collaborating / Approvals
Set up custom fields
Manage notifications
Pause scheduled messages
Reporting
Export report data as a CSV or HTML file
Best practices: Download reporting data
Reports glossary
Quick Reports
Create a custom report
Settings
Set up custom fields
Manage notifications
Pause scheduled messages
Troubleshooting
What troubleshooting steps can I try if something's not working as it should?
What can I try if I'm not able to add an Instagram profile?
Reconnect a Twitter profile
Reconnect a LinkedIn profile
Best practices: LinkedIn posting limits
Revoke and reconnect a LinkedIn profile
Why are my images cropped either side when posting to Linkedin Profiles?
Instagram undelivered error messages
Reconnect Instagram Business profile(s)
Why is my Instagram account not appearing when I try to (re)connect it?
What can I try if I'm having trouble with Facebook geotargeting?
Reconnect a Facebook Page profile
What can I try if I'm not able to add a Facebook profile?
Why is my Facebook Page not appearing when I try to (re)connect it?
What can I do if the emojis in my post don't appear correctly?
Delete duplicate profiles
What can I try if I'm having trouble with a social profile?
Remove or revoke EOSocial's access to social sites
Why are my messages being sent at incorrect times?
Why do images look different when posted through EOSocial?
Where should I check if my message hasn't been posted?
What does "No profiles selected" on scheduled or sent messages mean?
Video Messaging
The Power of Personalized Video Messaging with eoVideo
Quick Guide on How to Shoot a Video
How to Edit a Video in eoVideo
Understanding Video Libraries in Your Account
How to Easily Add eoVideo to Your Bookmark Bar
How to Upload and Customize Videos: A Step-by-Step Guide
Digital Hub
Digital Hub: Your All-in-One Analytics Dashboard
Digital Hub Integrations Guide
Reports: Generate and Manage Custom Reports in Digital Hub
Form Creation & Management
How to Create Forms
EO University
EO University - Collection of In-depth Webinars and Trainings
eoMasterclass
The Power of Personalized Video Messaging
Unlock Customer Loyalty: Master Personalized Video Messaging with eoVideo
Mastering eoJourney: Elevate and Automate Your Campaigns with Drip Campaigns
Marketing Mastery
Mastering AI Commands
Making AI Your Creative Co-Pilot
Diverse Perspectives
The Power of Integration: Mastering Next-Gen Marketing with SalesChain and Evolved Office
Fearless Upselling: Unleash the Power of Content Automation and AgentDealer to Crush Your Competitors
Trend Watch
AI and the Future of Sales & Marketing for Business Technology Resellers - A Roundtable Discussion
Guide to Advanced Journey Building
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