How to Update Your DNS Records for Evolved Office Email Delivery

Overview

To make sure your emails continue to be delivered smoothly and securely, we’re requesting all Evolved Office clients to complete a quick DNS update.

These new records are part of our November system conversion, which introduces an upgraded email broadcasting infrastructure and enhanced statistics tracking. As part of this change, a dedicated IP address and new DKIM signing will be assigned to your domain for improved deliverability and compliance.

Why This Update Is Needed

Starting in November 2025, all email broadcasts from Evolved Office will be sent through the upgraded delivery system.
The new CNAME records will:

• Point your domain to the updated host for SPF and DKIM authentication.
• Retire the old subdomains (e.g., smna.eosendmailx.com).

Improve your domain reputation, security, and deliverability performance.

This update ensures uninterrupted service during the transition and strengthens your domain alignment with modern authentication standards.

DNS Records to Add

Please provide the following information to your IT team or the person responsible for managing your domain DNS settings.

Here are the details:

1. Deliver Record
   Create a CNAME record
   Set Host Name to: delivery
   Set value to: eapi.sslworld.netcorecloud.net
    
2. Domain Key Record
   Create a CNAME record
   Set Host Name to: nc2048._domainkey
   Set value to: dkim2048.world.netcorecloud.net

After the Update

Once these records are in place:

• Notify our team so we can verify and perform a quick test on our end.
• Your account will be fully aligned with our new platform.
• You may notice a brief IP warm-up period, which is standard and temporary.

Important Notes
 

• These changes do not affect your existing delivery history or domain reputation.
• They are part of a one-time update to enhance reliability and performance.
• Please complete the update before November to avoid any delay in email sends.

Summary
 

✅ Quick setup (2 CNAME records)
✅ No impact on existing email reputation
✅ Required before November
✅ Boosts deliverability and aligns with latest security standards

Need Help?

If you have questions or need our IT team to assist, please contact support@evolvedoffice.com.
Once your IT team has added the records, kindly notify us so we can verify and test the setup.