How to Add a User to Your Account

  1. Using the dropdown menu next to your name at the top right of any page select ‘Settings’.

     
  2. From the Users tab, click the blue "+" add a user.

     
  3. Fill in the User Details:
    • Enter the following details in the respective fields:
      • Name: Input the user’s full name.
      • Type: Select the user type from the dropdown.
      • Title: Provide the user’s job title.
      • Phone: Add a contact number.
      • Email: Enter the user’s email address.
      • Username: Assign a unique username.
  4. Upload a Profile Image (Optional):
    • Click the Upload button below the placeholder image to add a profile picture for the user.
  5. Select Branch Location:
    • In the Branch Location section:
      • Use the dropdown menu to select the appropriate branch.
      • It will automatically fill in the City, State, Zip Code, Country, and Time Zone fields as applicable.
  6. Add Social Media Links (Optional):
    • Input the URLs for the user’s social media accounts, such as Facebook, LinkedIn, or Instagram, in the corresponding fields.
  7. Set Permissions:
    • In the User Permission section, assign appropriate permissions by checking the relevant boxes:
      • Allow the user to create their own content.
      • Allow the user to edit content.
      • Enable the user to upload email lists.
      • Grant access to the Digital Hub, if needed.
  8. Enable Platform Features:
    • Under the Platform Feature Access section, select the features the user can access by checking the relevant boxes, including:
      • Asset Manager
      • Contacts
      • Dashboard
      • eoScribe AI (BETA)
      • Forms
      • Reports, etc.
  9. Assign Content Access:
    • In the Content Access section, specify the content categories the user can manage.
  10. Integrate Platform Tools (Optional):
    • Enable integrations as needed by selecting options like Agent Dealer, Compass, Sales Chain, or Salesforce.
  11. Save Changes:
    • After completing all the necessary fields and selections, click the Save button at the bottom-right corner of the form to finalize the setup.
  12. Verify the User Setup:
    • Confirm that the user has been added successfully by reviewing the updated user list.
  13. Once the new user has been added, from the Users tab click on the envelope icon to the far right of their profile to have the system generate and send a password creation email to the new user.

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