--- title: "View, archive, and restore Priority Inbox messages" url: "https://help.evolvedoffice.com/en/article/view-archive-and-restore-priority-inbox-messages" language: "en" last_updated: "2025-03-31T19:13:35.757Z" --- # View, archive, and restore Priority Inbox messages If you find your **Priority Inbox** is getting a little full and you wish to clear space to make the **Priority Inbox** more manageable, there is an option to **Archive** the messages, so they don't display as standard in your Priority Inbox.  There are two ways to **Archive** and **Restore** messages in EOSocial. You can choose to Archive messages on an individual basis or in bulk.  ### **Archive individual messages**  1\. When viewing your messages in the **Priority Inbox** (**Activity** > **Priority Inbox**), you can **click on the three dots at the end of the message.** **![](https://cdn-assets.productfruits.com/ba0269f4-bb6f-4e9f-b7a3-978b82d3252c)** 2\. After selecting the three dots, you have options to either **Translate**, **Archive** or **Assign** the post. ![](https://cdn-assets.productfruits.com/5618e4da-100f-43ac-b1ac-5a23125b9219) 3\. The **Translate** options will translate a post in the **Priority Inbox** (**Activit**y > **Priority Inbox**) into the language that your dashboard is set to.  4\. The **Assign** option allows you to assign the comment to an individual user to follow up with as a task.  5\. The **Archive** option will allow you to archive the message. Select this option to **Archive** the current message. 6\. Selecting the **Archive option** will remove this message from the **Priority Inbox** (**Activity** > **Priority Inbox**). Don't worry though, the message will still be accessible, but you will need to select to view archived posts for it to be displayed.  ### **Bulk archive messages**  7\. Selecting the **checkboxes for multiple messages** will allow you to archive messages in bulk. ![](https://cdn-assets.productfruits.com/5b817c9e-43af-4542-8fe5-16df064a911c) 8\. Once selected, choose the **Archive** option located in the top left-hand corner of the **Priority Inbox** to archive these messages in bulk. ![](https://cdn-assets.productfruits.com/d9f62429-3e7a-49dc-94db-3c61ba8ea48e) 9\. You will now have an option to confirm that you want to archive these messages. Choosing the **option "Yes" will confirm this action**. ![](https://cdn-assets.productfruits.com/5da497ca-0c24-46c8-b435-36ee53480a7e) 10\. The messages will now no longer be displayed as standard when you go to the **Priority Inbox**.  ### **View archived messages**  11\. To view **Archived** **messages** in EOSocial, you need to ensure you are on the Priority Inbox, then select the option on the right-hand side to view the messages you've **Archived** previously. ![](https://cdn-assets.productfruits.com/659c6f5d-e80f-455e-8ca5-7a3f965fc929) 12 This view will then show any messages that you have Archived.  ***Note:** If the checkbox is blue, you are in the Archived view; if it is grey, you are in the live view.*  ### **Restore individual messages**  13\. If you want to restore the messages in your **Archive view**, **select the option at the end of the message**. ![](https://cdn-assets.productfruits.com/182216f2-2c6c-4148-b791-5c9200844ce2) 14\. You then have three options Translate, Restore and Assign. ![](https://cdn-assets.productfruits.com/eaaa2ba8-6bd1-45d4-9416-0757a130d0cd) 15\. The **Translate** option will translate a post in the Priority Inbox into the language that your dashboard is set to. 16\. The **Assign** option allows you to assign the comment to an individual user to follow up with as a task. 17\. Selecting the **Restore** option will return this to the **Priority Inbox**.  18\. Please **click on the box icon next to where it states PRIORITY INBOX to show the newly restored message.**  ### **Bulk restore messages**  19\. Selecting the **checkboxes for multiple messages** will allow you to Restore Archived messages in bulk. ![](https://cdn-assets.productfruits.com/c6f07567-cd67-4521-a867-523be6776896) 20\. Once selected, **choose the Restore option** located in the top left-hand corner of the page. ![](https://cdn-assets.productfruits.com/7fa4922e-0c2f-4c87-8024-34293e7fc044) 21\. You will now have an option to confirm that you want to Restore these messages. Choosing **the option "Yes" will confirm this action.** **![](https://cdn-assets.productfruits.com/f91a79de-1d9d-4754-8a24-d15e6fc15c5c)** 22. These options will **remove these messages from the current view**. Don't worry; they still exist and they have been sent to the **Priority Inbox** - Inbox view. ### **View restored messages**  23\. To view the newly RESTORED messages in EOSocial, you need to ensure you are on the **Priority Inbox**, then **select the option on the right-hand side**. ![](https://cdn-assets.productfruits.com/1c0743a2-0b5d-4bf9-93d6-c25e5f65bee4) 24\. This view will then return you to the **Priority Inbox** - Inbox view.