---
title: "Sending a One-Off Email in eSHOT"
url: "https://help.evolvedoffice.com/en/article/sending-a-one-off-email-in-eshot"
language: "en"
last_updated: "2026-01-16T17:15:53.673Z"
---

# Sending a One-Off Email in eSHOT

One-Off sending allows you to send a single eSHOT to an individual contact or small group of contacts without creating a full broadcast campaign. This is ideal for personalized outreach, quick follow-ups, or sharing content directly with a prospect.

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## **Where to Access One-Off Sending**

One-Off sending is currently available under the **Edited / Shared** tab inside the eSHOT tool.

**To access:**

1.  Go to **eSHOT**
2.  Click **Edited / Shared**
3.  Select the template you want to send
4.  Click the **Preview** icon
5.  From the Preview window, click the **One-Off Send** icon (black envelope icon)  
    ![](https://cdn-assets.productfruits.com/1cc59274-b702-451b-b372-b8393bc83268)

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## **Sending a One-Off Email**

Once the One-Off window opens, follow these steps:

### **1\. Set Sender Information**

-   **From Name**
-   **From Email**

These determine how the email appears in the recipient’s inbox.

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### **2\. Add Email Metadata**

Enter:

-   **Subject Line**
-   **Pre-Header**

These improve open rates and preview text in most email clients.

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### **3\. Choose Recipients**

One-Off sending provides two methods:

#### **Option A — Select Existing Contacts**  
Use the search bar to pull contacts from your CRM sync.

#### **Option B — Send to External Contacts**  
Enter external emails separated by semicolons (`;`)

> **Tip:** This is useful when emailing prospects who are not yet stored as contacts.

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### **4\. Review the Email Content**

The template will display below for final review.  
You may:

-   Make edits
-   Adjust formatting
-   Insert merge tags (e.g., name, company)
-   Confirm links

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### **5\. Send the One-Off**

Click **Send One-Off** to immediately deliver the email to your selected contacts.

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## **Best Use Cases**

One-Off sends are ideal for:

-   New lead outreach
-   Post-meeting follow-ups
-   Sending content on behalf of reps
-   Reviewing content internally
-   Quick one-time touchpoints

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## **Notes**

-   One-Off sends do not create a campaign
-   External contacts are not automatically added to CRM
-   Engagement tracking still applies (opens/clicks)