---
title: "How to Create Rep Segments in Journey List Management"
url: "https://help.evolvedoffice.com/en/article/how-to-create-rep-segments-in-journey-list-management"
language: "en"
last_updated: "2025-05-20T23:58:56.202Z"
---

# How to Create Rep Segments in Journey List Management

This guide walks you through using **Rep Segmentation** inside the **Journey List Management wizard**. It’s ideal for marketers setting up Journeys and wanting to automatically assign contacts to their respective sales reps based on a centralized Master List.

## 🧭 Step-by-Step: Segmenting Contacts by Rep in a Journey

### 1\. **Start a New Journey**

-   Go to **Journeys** and click **Create New Journey**.
-   [Complete step to define your Journey details.](https://help.evolvedoffice.com/en/article/comprehensive-guide-creating-a-journey-and-multi-rep-journey-with-multi-assign-feature#step-2:-set-up-a-new-journey)

### 2\. **Create and Configure Rep Segments**

-   Click the blue **Create Rep Segments** button.  
    ![](https://cdn-assets.productfruits.com/aa08616a-e979-4bae-80e8-31b38b422c76)

-   From the list that appears, select the **Master List** that contains your contacts and their assigned **Sales Rep** values.
-   You can use the **search bar** to quickly locate the correct list by name.  
    ![](https://cdn-assets.productfruits.com/87f1ec73-8dd7-49d1-83ed-dc4b8e87bd28)  
     
-   EO will then scan the selected list and detect all **unique Sales Rep values**.  
     
-   A **mapping panel** will open, allowing you to:
    -   Assign each Sales Rep to the appropriate EO user
-   Input a **segment name** for each mapping (e.g., "SEG Carey")  
    ![](https://cdn-assets.productfruits.com/434fa7c5-d817-4b69-907f-47afc87cd7d3)

### **3\. Save Mappings**

-   Once all reps are mapped and named, click **Save Mappings**.
-   Evolved Office will automatically:
    -   Create or update the segments
    -   Parse and assign contacts to the correct rep segment  
         

### **4\. Proceed to Add Drip Actions**

-   [Once segmentation is complete, continue with building the rest of your Journey as usual.](https://help.evolvedoffice.com/en/article/understanding-rules-and-actions-for-creating-journey-or-a-drip-campaign)

## ➕ Manage Master List Scaling

If new reps are added to the Master List later (e.g., a new rep inherits accounts):

-   Open the **Manage Rep Segments** panel again.
-   EO will detect unmapped rep values and show a **\+ Add Mapping** button.
-   Assign the new rep, provide a segment name, and click **Save Mappings**.
-   EO will immediately generate the new segment and begin assigning contacts accordingly.  
    ![](https://cdn-assets.productfruits.com/6123d97c-c5a8-479d-9157-0a1fb788a1fd)

## 👀 Viewing & Managing Segments in Journey List Manager

You can monitor and update rep segment mappings directly from the **Journey List Manager**:

-   Locate the Master List you're working with.
-   Under the **Mng Segments** column, click the **gear icon**.  
    ![](https://cdn-assets.productfruits.com/a7f5eda6-4266-4f27-8936-3d16a81fec29)  
     
-   This opens the mapping panel, where you can:
    -   Review existing segment assignments
    -   Add or remove mappings as needed
    -   Rename or reassign segments  
        ![](https://cdn-assets.productfruits.com/a00f4a27-c2db-4e4b-af03-f4e6efae87d2)

## 🔗 Related:

-   [Managing Rep Segments in the Contact/List Tab](https://help.evolvedoffice.com/en/article/how-to-create-rep-segments-in-journey-list-management#)